Tom is a learning and organizational development consultant with over 30 years experience in enterprise training, e-learning and organizational effectiveness. Early in his career he designed and managed learning systems at Honeywell, Spar Aerospace and Hewlett Packard. Those were also heady days of quality and process improvement where Tom found connections in the approaches of performance consulting, process design, and organizational development.
Since then he has led design and consulting practices with IBM Human Capital, Klick Health and Global Knowledge where he directed custom learning and organizational development teams serving the technology, finance, government, retail, higher education, healthcare and pharmaceutical sectors.
Tom has also applied his skills in higher education. He directed an applied research group in Learning Technologies at Mount Allison University, taught Needs Analysis and Instructional design at Ryerson University, helped establish an executive program in Design Thinking at OCAD University and currently teaches Learning Needs Analysis at the University of Toronto.
He started Gram Consulting to connect innovations in learning design with the advances in high performance organizations to help clients “learn their way forward” to success in increasingly complex work environments.
Tom has a degree in cognitive psychology and M.A. in Educational Technology. He is a Certified Training and Development Professional (CTDP) with the Institute for Performance and Learning and a Certified Management Consultant (CMC) with the Canadian Association of Management Consultants. He often speaks at professional conferences on topics of performance improvement and organizational learning.