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Knowledge work
I’ve been reading an interesting book by Mathew May, a senior advisor to the University of Toyota:  The Elegant Solution: Toyota’s Formula for Mastering Innovation. The Toyota Production System (TPS) and Lean Production are legendary of course (and becoming more so in light of the self-destruction of the North American car industry) but the book...
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I received a few e-mails on my last post on performance feedback as informal learning. The questions concerned how to implement a performance feedback system of the type I described, so I thought I’d follow up with some implementation steps and alternatives. Performance feedback is frequent, specific and objective information to individuals (or teams) regarding...
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Ask employees where they learned how to do their job and the answer is usually some variation of “at work”. Studies like the one below usually identify “on-the-job experience” and “interaction with co-workers” as the main learning vehicles. Informal learning tends to focus on collaboration and knowledge exchange Although, training functions are coming around to...
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Happy New Year!  In my last post (way back in 2008), I mentioned a range of ways Social Media can be used to support formal and informal learning.   One of those methods is to wrap social media tools around a job or workflow and structure them to support informal learning. Here I build on that...
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This blog contains perspectives on the issues that matter most in workplace learning and performance improvement.  It’s written by Tom Gram.

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Recent Posts

The Learning Design Sprint
August 16, 2018
Practice and the Development of Expertise (Part 3)
August 9, 2018
Practice and the Development of Expertise (Part 2)
August 6, 2018
Practice and the Development of Expertise (Part 1)
August 5, 2018
Learning, Technology and the Future of Work
June 10, 2018

Popular Posts from the Archive

Here are some popular posts from Tom’s former blog, Performance X Design. Some older posts contain inactive links and unedited formatting while they wait impatiently for him to update them.