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Knowledge work
This is a re-post based on a article I wrote for CSTD Learning Journal back in 2013. It’s posted here in three parts. *** We know well-designed practice is a critical for effective training.  It’s what differentiates meaningful learning from passive information. But as work becomes more complex and knowledge-based, are the practice activities we design for...
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During the Q&A at a recent conference session on Social Learning, a retail industry attendee asked “I have to train 300 store level associates in new product knowledge in the next three months.  Is social learning really what I want?”  What would your answer be? I get as excited about social tools as you likely...
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Seeking ways to leverage new social media environments, learning departments are discovering ways to sneak a little formal learning through the informal learning back door. Some of our clients for example, are looking to load up their social learning environments with small bits of learning content related to business goals. The notion being that these...
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I came across this interesting resource recently–The 30 second MBA. It’s a venture of Fast Company Magazine.  Leaders and entrepreneurs from a variety of industries are asked to describe their approach to various leadership problems and topics in 30 seconds or less (ticking clock and all).  The site describes their mission like this: The great...
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In a recent article in CLO magazine Dan Pontefract questioned the value of traditional training evaluation and the Kirkpatrick approach in particular (article re-posted here).  The article raised the ire of the Kirkpatrick organization and Dan responded in a follow-up post .  Others had observations on the post  (see  Don Clark and Harold Jarche.) I’ve...
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Last week  I presented a session titled Leadership Development in a Learning 2.0 World at the CSTD 2010 National Symposium. Here is the description of the session from the conference program: Leadership Development in a Learning 2.0 World Developing effective leaders and managers is an increasingly important task for the learning function. Leadership development has...
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In an earlier post (For Web 2.0 What’s in the Workflow is What Gets Used), I refered to some ongoing research McKinsey&Company is doing in web 2.0 adoption in the workplace– how and where it is being used and the impact it is having on business. The research is based an an annual survey of...
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Here’s a nice example I stumbled on this week that illustrates the transition that training needs to make. A few years ago the UPS driver training unit had a mini-revolt on its hands from younger drivers who were unhappy with the long traditional classroom-based training program required for new drivers.  The program was experiencing increasingly...
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Bio-Optic Organized Knowledge Are you ready for Bio-Optic Organized Knowledge (B.O.O.K)?  Apparently “thousands of content creators have committed to the platform and investors are reported flocking to the medium” I learned about the new device through this B.O.O.K MARK while browsing a local supplier of B.O.O.K on the weekend.
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This is the fourth post in the 10 Strategies for Integrating Learning and Work series.   Organizational Learning Practices (Strategy #8) offers opportunities to build learning into day to day work.  The methods can help individuals, teams and entire organizations surface and understand patterns of behaviour that lead to sub par performance and to adopt...
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About the Blog

This blog contains perspectives on the issues that matter most in workplace learning and performance improvement.  It’s written by Tom Gram.

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Recent Posts

The Learning Design Sprint
August 16, 2018
Practice and the Development of Expertise (Part 3)
August 9, 2018
Practice and the Development of Expertise (Part 2)
August 6, 2018
Learning, Technology and the Future of Work
June 10, 2018
The Myth of e-Learning Levels of Interaction
November 12, 2013

Popular Posts from the Archive

Here are some popular posts from Tom’s former blog, Performance X Design. Some older posts contain inactive links and unedited formatting while they wait impatiently for him to update them.