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If you’ve been in the learning business for a while you’ve likely seen a few examples where learning initiatives have simply missed the mark. They didn’t produce the anticipated return on investment.  Planned performance improvement did not materialize. Learners didn’t develop the skills targeted by...
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The Learning End GameTrap Perhaps you’ve re-committed to improve learning as the mission of your department (or next big initiative, or…).  It’s well meaning but can be self defeating (or worse, self-fulfilling). The term leaves the impression that learning is the end game, your raison...
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Advocates of the most laissez-faire approaches informal learning suggest that given the right tools employees will do just fine without all the interference by the learning department. No one can argue that experience is not a powerful teacher, or that our most valuable learning occurs while...
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Last Thursday (November  17), I presented a session on the use of deliberate practice in learning and performance at the CSTD national conference in Toronto.  I promised participants that I would post the slide set on this blog.  I’m a little slow getting to it...
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As digital content becomes more prevalent (free and otherwise), there’s much talk about the new role of the learning professional as content curator or content strategy developer. I agree this will be an important role, but worry it yet again puts the focus on structuring...
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