Blog 2 Columns

Everyday Experience is Not Enough

Advocates of the most laissez-faire approaches informal learning suggest that given the right tools employees will do just fine without all the interference by the learning department. No one can argue that experience is not a powerful teacher, or that our most valuable learning occurs while working. But it’s pretty broad generalization don’t you think? Some...
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Practice Makes Perfect Revisited

Last Thursday (November  17), I presented a session on the use of deliberate practice in learning and performance at the CSTD national conference in Toronto.  I promised participants that I would post the slide set on this blog.  I’m a little slow getting to it but here you are.  They are not fully explanatory, but...
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Moving Practice to Centre Stage

As digital content becomes more prevalent (free and otherwise), there’s much talk about the new role of the learning professional as content curator or content strategy developer. I agree this will be an important role, but worry it yet again puts the focus on structuring and controlling all that information (another round of knowledge management...
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8 Ways to Improve the Strategic Value of Custom Learning

About half of the formal training provided in organizations is custom developed (the other half are packaged “off-the-shelf” programs).  That’s a lot of training.  Every week  internal learning design teams and their external  partners are heads down at work developing learning programs of every description to help build skills and capability unique to their organizations. ...
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Designs for Natural Learning

What learning are you designing at the moment? Maybe it’s a structured e-learning or classroom program. If you have a more constructivist bent you may be working on an immersive learning environment.  If you prefer humanist OD approaches maybe it’s an action learning program. These are all awesome interventions in the right circumstances and each...
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Mapping Informal and Formal Learning Strategies to Real Work

During the Q&A at a recent conference session on Social Learning, a retail industry attendee asked “I have to train 300 store level associates in new product knowledge in the next three months.  Is social learning really what I want?”  What would your answer be? I get as excited about social tools as you likely...
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